The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright
  • All content appearing on this Web site is the property of Organic Nectars, LLC Box 158 Malden, NY 12453 Copyright © 2009. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright ®2009 Organic Nectars. All rights reserved.


  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of Organic Nectars. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Organic Nectars or any third party, except as expressly granted herein.


  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Organic Nectars and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Organic Nectars believes that customer conduct violates applicable law or is harmful to the interests of Organic Nectars and its subsidiaries.


  • Privacy Policy
  • Organic Nectars use of personal information that you may submit to Organic Nectars through this Web site is governed by the Organic Nectars Privacy Policy.


  • Shipping & Delivery
  • Organic Nectars ships merchandise worldwide, and incurs a surcharge for all international orders. Organic Nectars makes every effort to keep a sufficient inventory of the products offered on our website. However, the availability of these products is not guaranteed and we therefore waive any liability in case of inventory shortages. If Organic Nectars is unable to deliver a product ordered via our website, the buyer will be notified accordingly by e-mail or telephone. If such is the case, any amount charged to your credit card for products, including delivery charges, will be credited as soon as possible.


  • Return Policy
  • Organic Nectars makes every effort to keep a sufficient inventory of the products offered on our website. However, the availability of these products is not guaranteed and we therefore waive any liability in case of inventory shortages. If Organic Nectars is unable to deliver a product ordered via our website, the buyer will be notified accordingly by e-mail or telephone. If such is the case, any amount charged to your credit card for products, including delivery charges, will be credited as soon as possible. You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). Organic Nectars reserves the right to change its payment procedures at any time without prior notice to you. If you need to cancel or change your order please call us immediately at 1.845.246.0506 Mon - Fri, 9a - 5p and if the order hasn't been processed we can cancel or change the order. If the order has already shipped, we can't cancel the order but you can refuse the shipment when it arrives. In that case, once we receive all the items back unopened we will issue a credit less the shipping charges. We're confident you'll be satisfied with the products we offer, but we realize that sometimes things do go wrong. If there is a problem with your order please notify us as follows: Wrong Item Received. If you received an item you didn't order or you did not receive an item you did order, please call us within 24 hours at 845.246.0506. If the error was on our end, we'll credit you for the wrong or ship the correct item. If the error was on your end, we'll figure out how to adjust remedy the situation as quickly possible. Damaged Item. If an item is damaged when received, please notify us within 24 hours at 845.246.0506 and we'll make arrangements to replace the product or refund the purchase price plus shipping cost of that item. We'll need to get some information from you to determine what caused the problem so we can ensure it doesn't happen again. Shipment Delivery. You are responsible for ensuring that your order is being sent to a location where it will be properly received. If no one is going to be available on the day and time your order may arrive, you may leave a note on your door for the local carrier to leave the package. Bear in mind that you are responsible for any perishable items (gelato, granita and/or any other frozen goods) being properly cared for upon delivery. If you refuse delivery on an order you placed and the shipment is returned to us unopened and in the same condition in which it arrives, we will credit you for the order less the shipping charges. This is not applicable to perishable items or special order items, for which you will be responsible for 100% of item(s) and shipping costs. Refunds. All sales are final unless an item arrives damaged or spoiled or the wrong item is sent. In any of those instances you must notify us within 24 hours of receiving the item and we will be glad to refund the cost of the item and the associated shipping cost.


  • Store Hours
  • Customer service is available as defined on the Contact Us page of this Web site. Our general hours of operation are Monday through Friday, 9a - 5p EST.